OKRs, short for Objectives and Key Results, are a goal setting framework used by teams and organizations that want clarity, focus, and measurable progress. While the term can sound formal at first, the idea behind OKRs is very practical and easy to understand.
At their best, OKRs help people focus on what matters most, align efforts across teams, and learn from progress instead of guessing whether goals were met.
What Are OKRs?
OKRs are made up of two parts.
An objective describes what you want to achieve. It should be clear, meaningful, and motivating. A good objective gives direction without going into detail.
Key results describe how you will know if you are making progress toward that objective. They are specific, measurable, and time bound.
A simple example looks like this:
- Objective: Improve customer experience
- Key results:
- Increase customer satisfaction score from 3.8 to 4.5
- Reduce average support response time to under 4 hours
- Increase repeat customer rate by 15 percent
The objective sets the direction. The key results define success.
Why OKRs Work
Many teams already set goals, but those goals often fail for predictable reasons. They are too vague, too many, or disconnected from daily work.
OKRs address these problems in a few important ways.
Focus on what matters
OKRs force prioritization. Most teams limit themselves to three to five objectives at a time. This makes it much easier to say no to distractions and stay focused on the most important outcomes.
Alignment across teams
When OKRs are shared openly, people can see how their work contributes to bigger goals. Team OKRs support company OKRs, and individual OKRs support team priorities. This creates alignment without heavy control.
Clear definition of success
Key results remove ambiguity. Instead of debating whether a goal was achieved, teams can look at the data and have an honest conversation about progress.
Learning over time
OKRs are reviewed regularly, often quarterly. This creates fast feedback loops. Teams learn what worked, what did not, and what to adjust next.
What OKRs Are Not
OKRs are often misunderstood, especially when first introduced.
They are not task lists. Tasks describe what you do. Key results describe the outcome of that work.
They are not performance reviews. OKRs should support learning and improvement, not be used as a strict evaluation tool.
They are not about hitting 100 percent. In many OKR systems, achieving around 70 to 80 percent of key results is considered a strong outcome.
How to Write Good OKRs
Good OKRs are simple, honest, and outcome focused.
Some practical guidelines:
- Write objectives in plain language
- Make objectives inspiring but realistic
- Limit key results to three or four per objective
- Ensure key results measure outcomes, not effort
- Avoid mixing tasks into key results
If a key result sounds like a to do item, it probably needs to be rewritten.
OKRs at Different Levels
OKRs can be used at many levels.
Organizations use them to express strategy and priorities.
Teams use them to coordinate work and define shared goals.
Individuals use them to focus their efforts and connect their work to larger outcomes.
The structure stays the same. Only the scope changes.
Common Mistakes to Avoid
Teams new to OKRs often make similar mistakes.
Setting too many objectives at once reduces focus.
Writing vague key results makes progress hard to track.
Using OKRs as a control or punishment tool reduces trust.
Treating OKRs as static documents instead of living goals limits their value.
OKRs work best when they are revisited, discussed, and adjusted.
Final Thoughts
OKRs are simple, but they are not superficial. When used well, they create clarity, alignment, and momentum.
They help teams move from good intentions to visible outcomes, while encouraging reflection and learning along the way.
That is why OKRs continue to work across industries, team sizes, and levels of complexity.